Refund Policy announced for Michael Jackson 'This Is It'
ticket holders
LONDON (June 30, 2009) - At this time of mourning for
Michael Jackson, we are together in our sadness at the loss
of one of the greatest entertainers ever.
"The world lost a kind soul who just happened to be the
greatest entertainer the world has ever known", said Randy
Phillips, President & CEO, AEG Live. "Since he loved his
fans in life, it is incumbent upon us to treat them with the
same reverence and respect after his death."
AEG Live (UK) Ltd, concert promoters, announced that full
refunds will be available to fans who purchased tickets
through authorised agents for any of the 50 Michael Jackson
'This Is It' concerts which were to take place at The O2
arena in London.
These refunds will include all ticket service charges.
Ticket holders requiring information about receiving a
full refund should go to
www.michaeljacksonlive.com from Wednesday 1 July 09. The
refunds will be processed by each of the authorised ticket
agencies (e.g. Ticketmaster, Viagogo, See or Ticketline).
It was also announced that fans will have the option to
be sent the actual tickets they would have received to
attend the shows in lieu of the full refunds which are being
offered.
The tickets, printed with the special lenticular process,
were inspired and designed by Michael Jackson for the fans
attending his shows. Images of the specially created tickets
may be seen on
www.michaeljacksonlive.com beginning 1 July 09. The
special offer to receive the actual tickets that the
purchaser would have received to attend 'This is It' will
remain valid until 23:59
GMT, 14
August 09. |